Caroline Thompson

Trust Accounts Manager

With over 20 years of experience within the real estate sector and fifteen of those years on the Gold Coast, Caroline is dedicated to her profession as a Property Management specialist.  Caroline is bright, positive, and full of enthusiasm for her role as Team Leader.

With a mixture of responsibilities that extends from general and trust accounting to researching and implementing better property management systems, Caroline is a highly trusted member of JSH Asset Management.  Caroline has over 20 years of experience in real estate financial management, having worked in trust accounting and general accounting roles throughout her property management career.  In addition to this responsibility she has broad experience managing clients’ property assets, and working with various property management technologies and software.  Building from these experiences Caroline is responsible for ensuring constant improvement of the property management systems and software at JSH Asset Management.  She finds huge satisfaction within this role, welcoming change and embracing the opportunity to learn and grow.

Caroline believes in the positive power of a progressive workplace that is dedicated to constant improvement, and one that seeks to achieve better efficiencies, better customer service and increased transparency for the asset owners.  She loves the challenge of assessing a complex situation and systematically assessing the processes within it, in order to establish better and smoother processes.  The balance of working with both systems and people appeals to her naturally social disposition, and Caroline carries responsibility for full implementation of new processes and technologies within the property management business.  She takes pride in working for a company that provides professional development opportunities for its employees and offers the chance for everyone to learn and grow.

Caroline is a versatile member of the JSH Asset Management team.  A property investor herself, she maintains a solid grasp on the needs of investors to see their asset returns maximised and protected, and upholds a firm commitment to personal service and attention to detail to set herself apart as a property manager.

Caroline is firmly settled in the southern Gold Coast and could not imagine living anywhere else.  When she is not at work you will find her by the water – camping, boating, diving, SUP-ing, and just generally soaking up the pristine outdoors lifestyle that is so precious to life here on the coast.

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